We hope you enjoy using Dermaved Products. If for any reason you are not 100% satisfied with your purchase, please return your product. We will do our best to refund you within 10 days working days from delivery. Please include your name, address, email Id, order ID and reason for returning. If you would like to exchange your item with something else, simply drop us an email at firstname.lastname@example.org and we will guide you on how you can get your item exchanged. You can return any unwanted items within 30 days of receiving your order for a refund or replacement. If you change your mind about an unused item you’ve bought in the last 30 days, simply return it in its original packaging. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged. If the item was faulty or damaged when delivered an exchange or refund will be offered.